Australian management consultancy

Capability that holds up when conditions don’t.

Resiliency helps government and industry turn complex, contested problems into strategies, operating models and capabilities that keep delivering as circumstances change.

15+years solving complex problems
17specialist services, one integrated offer
6sectors, from Defence to education
Sectors
  • Defence
  • Telecommunications
  • Information
  • Infrastructure
  • Education
  • Professional services

What we do

Everything a capability needs, from strategy to sustainment

Seventeen specialist services, brought together by portfolio management. Engage us for one service or across your whole portfolio.

Integrating service

Portfolio Management

We help you prioritise, balance and govern your programs and investments across their whole life, drawing on every service below so nothing falls between the gaps.

  1. Strategy
  2. Design
  3. Implementation
  4. Improve

Strategy & investment

Program StrategySet the path from intent to outcome, aligned with organisational guidance.
Feasibility AnalysisTest whether an option is achievable, affordable and worth pursuing before you commit.
Investment ManagementShape options, build the business case and secure endorsement.
Governance SupportSet up the decision forums, reporting and controls that keep programs on track.

Architecture & engineering

Enterprise ArchitectureAlign strategy, information and technology across the organisation.
Business ArchitectureMap capabilities, processes and operating models to strategic outcomes.
Systems EngineeringDefine, integrate and deliver complex systems with disciplined engineering.
Requirements ManagementDefine, trace and control requirements from concept through to acceptance.

Assurance & risk

Engineering AssuranceGive decision-makers confidence that solutions are safe, fit for purpose and compliant.
Risk ManagementIdentify, prioritise and treat risk based on operational need.
Dependency ManagementTrack and manage the links between projects, systems and organisations.
T&E ManagementPlan and manage test and evaluation that proves function and performance.

Resources & sustainment

Resource IntegrationBring funding, materiel, information and infrastructure together so capability is ready when needed.
Provisioning PlanningWork through the options for provisioning resources and capabilities.
Workforce ManagementPlan, build and sustain the skilled people your capability needs.
Facilities ManagementMatch people and materiel needs to feasible, affordable facilities.

How we work

We solve wicked problems

Most problems worth solving don’t come with clear boundaries or obvious answers. We don’t hand over a deck of glossy diagrams. We deliver a best-fit solution for your environment, one that keeps providing value as conditions change.

Threat-responsive

We design for contested, changing conditions so your capability adapts instead of breaking.

Strategy-led

Every recommendation traces back to your strategic intent and the guidance you work within.

Outcomes-focused

We measure our work by what changes for you, not by the number of reports produced.

Stakeholder-centric

We build consensus across teams early, so the solution has owners and support when it lands.

Selected work

Recent engagements

Client names are withheld at their request. Ask us for references relevant to your sector.

Program transformationPortfolio Management

From separate projects to a managed program

Challenge
A new policy direction meant the client had to deliver faster, spend more efficiently and optimise its mix of people and skills.
What we did
Turned a set of separate projects into one managed program, with a clear plan, priorities based on risk and business cases to fund new work.
Outcome
The plan was endorsed, new projects were approved, and we kept the plan on track as priorities changed.
BlueprintInvestment planningGovernance
Capability developmentProgram Strategy

An agile framework for building capability

Challenge
The client needed to use technology better to keep its competitive advantage.
What we did
Built relationships across teams and gained consensus on a shared capability vision.
Outcome
An agile capability development framework the client now uses to plan and deliver.
TechnologyCapabilityStakeholders
Federated frameworkEnterprise Architecture

Architecture that respects domain ownership

Challenge
Many stakeholders with different concerns, and domains that needed to keep control of their own areas.
What we did
Developed a federated architecture framework that brought those concerns together.
Outcome
A business architecture aligned with a flexible systems architecture.
ArchitectureGovernanceAgility
Single frameworkRisk Management

One risk framework across a major program

Challenge
Business and delivery organisations each managed risk their own way, and their approaches didn’t line up.
What we did
Built one framework that worked for everyone, tested it at each stage of the program, agreed the key risks and independently checked it was working.
Outcome
Everyone now manages risk the same way, and the client’s own staff run it day to day.
RiskAssuranceGovernance
Organisation designWorkforce Management

A workforce plan ready for Government approval

Challenge
The client needed a new organisation to deliver and run a major capability, and its staff and users had to be ready for the change.
What we did
Designed the organisation, defined each role and the training it needed, and developed the workforce plan, working closely with the client’s central workforce team.
Outcome
The workforce plan was approved as part of the funding submission, and the new design was built into the client’s plans.
WorkforceOrganisation designChange

Who we are

Senior people, military and industry experience

For over fifteen years we’ve worked in some of the most demanding government and business environments in Australia and overseas.

Every member of our team is a senior professional. Each is an expert in their field and can lead an engagement from start to finish, so the people you meet are the people who do the work.

There are no junior layers and no handovers. You get experienced judgement from day one, and we can put the right expert on your problem without building a large team around them.

We look past assumptions to find the root cause, then build solutions that keep delivering value. Our people have developed strategies for government departments, defined future command and control capabilities, designed capability operating models and delivered major ICT infrastructure projects.

That experience has made agile capability management our specialty: building the capabilities that give you an advantage, with the flexibility to stay effective as conditions change.

Whatever challenge you’re facing, we’d welcome the chance to talk it through with you.

Dan Agnew & Andrew Thorpe Founders, Resiliency

Contact

Tell us about your challenge

A 30-minute discovery call is free and carries no obligation. We’ll tell you plainly whether we can help.

Email
hello@theresiliency.com.au
Office
Brisbane QLD
Hours
Mon–Fri, 8am–5pm AEST
We reply within three business days.